(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Oanh Pham
Oanh Pham
2026-02-06
Thanks em Ryan
Nam Tran
Nam Tran
2026-02-05
David A. Khoa
David A. Khoa
2026-02-05
Natalie was absolutely amazing throughout our entire loan process. From the very beginning, she took the time to explain every step clearly and always made sure we understood our options before moving forward. She is extremely knowledgeable, responsive, and genuinely cares about getting the best outcome for her clients. Even when challenges came up, Natalie and her team handled everything professionally and kept us informed the whole time. We never felt rushed or confused, and her communication made the process smooth and stress-free. I truly appreciate Natalie's dedication and the strong support from her team, and I would highly recommend her to anyone looking for a trustworthy and hardworking loan officer.
Dang Nguyen
Dang Nguyen
2026-02-05
Minh & Steve were professional, helpful, and easy to communicate with throughout the process. They answered all my questions clearly and made everything smooth and stress-free.
Vu Ngoc Nguyen
Vu Ngoc Nguyen
2026-02-05
Tyler - Phillip is the best team
Jenny Lam
Jenny Lam
2026-02-05
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